Introduction to 100cucu's Privacy Policy
100cucu operates as an online sports betting and casino platform built specifically for Malaysian users. We understand that your trust in us goes beyond fair gameplay or fast payouts – it also depends on how we handle the personal information you entrust to us.
This Privacy Policy has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. It details the types of data we collect, the purpose of collection, how it is stored, who may have access to it, and your rights as a user 100cucu. By using this platform, you agree to the privacy practices described here.
📌 Important Note: This Privacy Policy may be updated from time to time. 100cucu will notify you of significant changes via in-platform notifications. It is your responsibility to review this policy periodically. The date of the last update is stated at the top of this page.
Section 01
Personal Data We Collect
When you register and use the platform 100cucu, we collect several categories of personal data in order to provide you with a safe and effective service. Below is an overview of the information collected and the purposes for which it is used:
| Data Category |
Sample Information |
Primary Purpose |
Status |
| Identity |
Full name, date of birth, MyKad/passport number |
Identity verification (KYC) & fraud prevention |
Required |
| Contact |
Email address, phone number |
Account communications, transaction notifications |
Required |
| Finance |
Payment method (TnG, DuitNow, FPX), transaction records |
Deposit & withdrawal processing in MYR |
Required |
| Technical |
IP address, device type, browser, session time |
Platform security, fraud detection |
Automatic |
| Behaviour |
Betting history, favourite games, active hours |
Personalise your experience, set responsible gaming limits |
Automatic |
| Location |
State / city (not exact GPS coordinates) |
Geographic compliance, Malaysia sports market segmentation |
Optional |
Reminder: We not collect your full credit card number or banking password. All financial transactions are processed through certified third-party secure payment gateways.
Section 02
Purpose of Data Use
100cucu uses your personal data only for legitimate purposes directly related to the provision of platform services. We do not use your data for any undisclosed purpose without your additional consent.
- Account Management: Creating, verifying, and maintaining your 100cucu account – including the KYC process and age verification.
- Transaction Processing: Processes deposits and withdrawals in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
- Service Delivery: Enabling you to access Sports Betting (EPL, Malaysia Super League, badminton), Live Casino, poker, lottery, roulette, and all other sections of the platform.
- Security & Fraud Prevention: Detecting suspicious activity, protecting accounts from unauthorised access, and complying with anti-money laundering (AML) requirements.
- Communications: Sending transaction notifications, security alerts, service updates, and 100cucu-related promotions (with the option to unsubscribe).
- Product Improvement: Anonymously analysing usage patterns to improve the platform experience, refine the interface, and introduce new features.
- Responsible Gaming: Monitoring betting patterns to identify members who may benefit from limit support or responsible gaming guidance.
- Legal Compliance: To fulfil legal obligations under Malaysia's PDPA and the requirements of relevant regulatory bodies.
Section 03
Data Sharing with Third Parties
100cucu does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may share necessary data with the following categories of third parties under strict confidentiality agreements:
- Payment Providers: Recognised eWallet and banking providers (Touch 'n Go, GrabPay, DuitNow, FPX) require minimum transaction data to process your payments.
- Game Providers: Live casino studios and third-party game content providers receive only the minimum session data required for game operation.
- Identity Verification Services: Certified third-party KYC providers assist with identity verification to prevent fraud and ensure regulatory compliance.
- Cloud Services & Technology: Server infrastructure and security providers that store and protect our data under strict data protection agreements.
- Regulatory Body & Law Enforcement: Only when required by Malaysian law or a valid court order.
🔒 100cucu Guarantee: Every third party we work with is required to meet data protection standards equal to or exceeding our own privacy policy. Data sharing is limited strictly to the minimum necessary for the stated purpose.
Section 04
Data Storage & Security
Your data security is 100cucu's highest technical priority. We continually invest in security infrastructure to ensure your information remains protected against unauthorised access, loss, or misuse.
- 256-bit SSL Encryption: All communications between your device and 100cucu's servers are encrypted using TLS 1.3 — the same technology used by Malaysia's leading banks.
- Secure Password Storage: Your account password is never stored in plain text — it is processed through an irreversible bcrypt hashing algorithm.
- Two-Factor Authentication (2FA): We offer 2FA as a strongly recommended additional security layer for all 100cucu accounts.
- Strict Access Controls: Only 100cucu staff who require access to specific data to perform their authorised duties are permitted to do so — based on the principle of least privilege.
- Regular Security Audits: The 100cucu platform undergoes regular penetration testing and security audits by independent third parties.
- Data Retention Period: Active account data is retained for as long as your account remains active. Upon account closure, data is kept for 7 years to meet legal compliance requirements before being securely deleted.
In the event of a security incident affecting your data, 100cucu is committed to notifying you within 72 hours of detection, in line with industry best practices.
Section 05
Cookies & Tracking Technologies
The 100cucu platform uses cookies and similar technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies we use:
- Essential Cookies: Required for core platform operations — login sessions, security, and language preferences. These cannot be disabled as they are critical to platform functionality.
- Performance Cookies: Collects anonymised data on how users interact with the platform to help us improve slow or problematic pages.
- Functional Cookies: Remembering your preferences such as display settings, pre-set limits, and odds display options.
- Analytics Cookies: Helps us understand overall usage patterns for product development purposes. This data is processed in aggregate and anonymised form.
Your Cookie Controls
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of your 100cucu platform experience.
Section 06
Your Rights as a 100cucu User
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights with respect to your personal data at 100cucu:
Right of Access
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
Right to Rectification
If any of your data is inaccurate or out of date, you may request a correction via your profile settings or by contacting 100cucu support.
Right to Erasure ("Right to Be Forgotten")
You may request the deletion of your personal data following account closure, subject to a mandatory 7-year legal retention obligation.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time by using the unsubscribe link or contacting us directly.
Data Portability Right
You have the right to request your data in a machine-readable format for transfer to another service provider if you wish.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the rights above, please contact the 100cucu Data Protection Officer at support@100cucu.ws stating the right you wish to exercise and your account information. We will respond within 14 business days.
Section 07
Marketing Communications & Your Choices
100cucu may send you communications relating to promotions, bonuses, and platform updates via email, push notifications, or SMS. All marketing communications are entirely optional and have no bearing on your account's functionality.
- You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email.
- Push notifications can be managed through your device settings or the notification settings within your 100cucu account.
- Transactional communications (payment receipts, security notifications, account verifications) are separate from marketing and cannot be opted out of, as they are essential to your account security.
- 100cucu does not send SMS without your full consent and will never request sensitive information via SMS.
Section 08
Contact the 100cucu Privacy Officer
If you have any questions, concerns, or complaints regarding how 100cucu handles your personal data, we encourage you to reach out to us directly:
- Privacy Email: support@100cucu.ws (please include "Privacy Inquiry" in the email subject line)
- Live Chat: Available 24 hours a day within the 100cucu platform
- Response Time: We are committed to responding to all privacy enquiries within 14 business days
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
This Privacy Policy governs the privacy relationship between you and 100cucu only. Any external links (where applicable) lead to sites with their own privacy policies, for which we bear no responsibility.
The Privacy Commitments We Uphold
Bank-Grade Data Encryption
All your data and transactions on 100cucu are protected with 256-bit SSL TLS 1.3 encryption – the same technology used by Maybank and CIMB to secure your online banking.
Absolute No Data Sale Policy
100cucu has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any party for commercial purposes.
Full Malaysia PDPA Compliance
100cucu's privacy practices are designed and updated to fully comply with Malaysia's Personal Data Protection Act 2010 — the country's primary data protection legislation.
Full Control in Your Hands
You can access, correct, download, or request deletion of your personal data at any time. We process these requests within 14 business days, no questions asked.
Restricted & Controlled Data Access
At 100cucu, only staff with a legitimate business need are permitted to access user data — governed by the principle of least privilege, with full audit logs maintained.
72-Hour Rapid Incident Notification
In the event of any security incident that may affect your data, 100cucu is committed to notifying you within 72 hours of detection – no delays.